Shipping policy
✦Shipping Policy ✦
Shipping Coverage
We currently ship only within Pakistan.
International shipping is not available at this time.
Order Processing
Orders enter production after:
- Payment confirmation
- Design approval (if applicable)
Processing time depends on product type, customization requirements, and order quantity.
Delivery Time
Estimated delivery times vary depending on:
- Delivery location
- Courier service
- Public holidays
- Weather conditions
- Other unforeseen circumstances
Delivery dates are estimates and cannot be guaranteed.
Shipping Address
Customers are responsible for providing accurate shipping information.
Crescentart is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Shipping Charges
Shipping charges are calculated based on:
- Delivery destination
- Package size and weight
- Courier rates
Applicable shipping charges will be communicated before order confirmation.
Damaged Shipments
If your shipment arrives damaged:
- Contact us within 48 hours.
- Send photographs of the packaging and product.
- Our team will investigate and provide an appropriate solution.